Airbnb
Integrated
Community and help center Web App
We collaborated with Airbnb to integrate an extensive content repository and taxonomy system into a tailored frontend experience
What we delivered
A customized frontend experience seamlessly integrated with Airbnb’s extensive content repository and taxonomy system, providing users with easy access to organized content
Integration of custom ReactJS tooling and ContentStack CMS
We developed a customized set of internal tools combining ReactJS with ContentStack CMS, streamlining multiple systems into a unified, user-friendly platform. This integration enables seamless content management, enhancing efficiency and simplifying workflows for content editors.
Vibrant, clean and scalable design
A customized solution that aligns with Airbnb’s unique design and branding needs while providing a seamless user experience. The resulting product enhances content discoverability, improves navigation and organic traffic.
SEO-optimized structure for enhanced visibility
Adheres to SEO best practices by using clean code, semantic HTML, and fast load times, improving search engine rankings.
Scalable architecture for future growth
React’s component-based architecture allows for reusable, modular elements that can easily adapt as the platform grows, while ContentStack’s API-driven CMS ensures flexibility in managing content across various digital channels.
Community and Support Hub in One Place
An interactive hub for community and help center, providing users with easy access to organized content
Centralized Knowledge Base
A well-structured, searchable knowledge base with FAQs, guides, and tutorials, allowing users to quickly find answers to common questions and learn best practices.
Effortless
Rapid, precise search capabilities, allowing users to find relevant content quickly and efficiently. Paired with a fast frontend to ensure seamless, responsive interactions, delivering an optimized experience that keeps users engaged and makes finding information effortless.
Increased Accessibility
A mobile-first design ensures a broader reach by making your website more accessible to users on various devices, including those with slower internet connections or smaller screens, leading to a more inclusive user experience.
Let's work together!
Ready to boost your customer experience? Contact us to learn how we can help you achieve your customer satisfaction goals.